In the process of building brand awareness, social media is a sure-shot crowd puller. But the way how social media management is necessary to hit the right audience, same way the customer engagement i.e., bringing up those organisations managing to interact with their customers, to monitor their discussions and to engage with their loyal reviewers is necessary. This post will explain how you can automate Facebook Ad comments management using smart social, a Social Media AI Assistant.

Any business requires happy customers for an ideal functioning, it’s obvious. But how do you accomplish this task of making your customers happy? that’s the question that can make or break the deal for you.