What are the factors that drive you to choose a service or a product? The factors that make you trust in the service and show that the service is up to your expectations?
Customer Feedback is much more powerful than you think! We know that going through statistics and numbers all day long can be a boring and tedious task, but on the other hand they provide valuable insights on what your customers feel about you, even with those insights there’s a limit to the information we can get from them.
As a Chinese proverb says “Learning is a treasure that will follow it’s owner everywhere.
Any business requires happy customers for an ideal functioning, it’s obvious. But how do you accomplish this task of making your customers happy? that’s the question that can make or break the deal for you.